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Monthly Archives: May 2014
Zendesk: Sh-t Support Agents Actually Say
This is a series of typical one-liners that customer service agents say often. Zendesk.com is a major helpdesk solutions provider. Here is the transcript for Zendesk — Sh-t Support Agents Say
Posted in .Length SHORT 1 - 2 min, .LEVEL B1 Pre-intermediate, Career & Jobs, Communication, Web & Digital
Tagged customer service, intonation, tech support, telephone English
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Pixar — Lifted 4:49
This is a silent clip about on-the-job assessment.
Posted in .Length MEDIUM 2 - 5 min, .LEVEL A2 Elementary, Animation
Tagged a bad day, abduction, aliens, on-the-job assessment, Pixar, spaceship
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Authentica: Learn English Through Ideas (Videos, Transcripts & Learning Guides) 